How to use our shopping
cart.
Each page is hooked up to the cart (well mostly
except for the old patterns page), choose the items you want and hit the
Submit button at the bottom of each page to add in items. Then go
on to the next page and add in more. You can use the cart even if you
wish to pay by check or faxed in order. If you run across items
which are not listed on our cart system you can add them into the comments
section of your submitted order or else give us a call to order. IF
THE CART WON'T WORK FOR YOU, send us an email with your order, your phone
number and we'll give you a call. This is for USA orders only. For
International orders send us an email and we'll send a paypal payment request
to complete your order.
Click on this button
on the bottom
of each page when you're done shopping. You will then be taken to another page which gives you the option to continue shopping or checkout. |
If you find items which are not on our cart system
you can add in what you want in our comments section and we'll get right
back to you with the amended total and shipping. When you write to
us OR CALL US concerning an order PLEASE include your NAME and the item in
question. As much as we would like to say we are mind readers, we're
not.
Shipping & Handling Rates
We are very fair with shipping but do need to charge a shipping & handling
fee for each order.
Please note that we are having a bit of a glitch with the shipping rates
charged on your order as the cart seems to have a mind of it's own when adding
in the rates. Why this happens is a mystery but no worries as we hand
calculate every order to make sure it's correct before sending the charge
through on your account.
We also have set up several different situations for ordering just magazine
subscritpions and pleaters and pleaters with other items. You will
find several options at the check out section of our shopping cart system.
Cancellation & Returns Policy
Your browser is not secure but want to pay with credit
card?
If you prefer not to fling your credit information through the net you
can order with our shopping cart and choose either the mail-in, phone call
or faxed order method of payment at the checkout page (your info is sent
to our secure server). We accept checks, money orders through the
mail.
Overseas Order?
We are located in Clearlake, CA in the USA. We are more than happy
to fill your overseas order either to Europe, Australia, New Zealand, or
Japan or any country that accepts Global Priority Mail with your faxed order
(your protection as well as mine), however we do prefer that you use the
PayPal.com company to pay us for the verification of your address (especially
in Canada and England with letter postal codes). If you live in an
Asian country your email address may not work when translated into English,
this has been especially true with customers from Japan. Please be
aware of how to email us that the language translates properly so we can
send a reply back.
I did a lot of research on how to protect you and I from fraud and have
found that Paypal.com is that company as it is integrated with the
eBay Auction Company known the world over as a place to buy goodies
from around the world. Please consider using this option in the check
out form in the shopping cart after submitting your order. I will send
you an invoice email from my paypal account with the total shipping charge
included and all you do is follow the instructions on how to pay from that
email.
For most orders we prefer to ship Global Priority Mail as it is the most
secure, however surface mail is a much lower rate. We cannot guarantee
that you will receive your order with surface mail but can with Global Priority
Mail. The rate for one magazine is either $5.50 or $9.50, a
difference of $4.00 and you get your order within 10 days instead of 4-6
weeks.
Email & Call Method:
If you wish to place an order but would prefer to talk
to a real person to give your credit information to you can give us a call
at 707-995-9337 or email us your order and phone number to
mainfairy@smockingbooks.com. We'll
calculate the total and shipping, send you a receipt and give you a call
for your credit information. Please remember that we are in California
and are open "late" for East Coast customers. Our phone hours are 7AM
PST to 8PM PST and don't be afraid of leaving a message it's only the fairies
listening.
OUR FAX LINE is 303-593-9337. Or you can
call us with your order at 707-995-9337
Cut and paste this form for mail in orders if you choose not to use our shopping
cart.
Mail-in order:
If you are placing an order by mail please use our
mail-in order form below
Paying by check or money orders saves you a bit on the handling fee (usually
around 4%). We send you an email when we receive payment and when
the item is shipped. Check & M/O's take 3-7 days to process depending
upon the items ordered. If you are ordering a pleater alone there is
no shipping charge. If you are ordering a magazine subscription the
shipping has been included in the price. Single issues of ASE &
Inspirations are $5.25, all other magazines $3.85 .
Shipping rates for Mail-in orders:
-
$1.00-$4.50 - $2.00
-
$4.51-$9.50 - $3.25
-
$9.51-$13.50 - $5.50
-
$13.51-$25 - $6.50
-
$25.01-$80 - $9.50
-
$81.00-$250 - $15.00
|
Order Form for Mail-in or faxed orders:
(cut and paste)
Garden Fairies Trading Company Date:
P.O. Box 2596
Clearlake, CA 95422
707-995-9337
http://www.smockingstore.com
Smockingstore@earthlink.net
Method Of Payment: (VISA/MC/DISCOVER/AMEX/CHECKS/MONEY ORDERS)
Credit Card Number: ex:
Name: e-mail:
Shipping Address: Phone number:
City: State: Postal Code:
Country:
Wish List:
Item Cost per item Total
|
Sub-Total |
Sales Tax (7.25% if applicable) |
Shipping Charges |
Grand Total |
Please remember that I am now holding check orders until your check clears
my bank. If you are in a rush please send a money order or cashiers
check.
Write to us:
mainfairy@smockingbooks.com